Last updated: 7 October 2026
SalamaTalk provides an anonymous, encrypted reporting channel for employees and stakeholders to submit workplace concerns. SalamaTalk is a technology platform only — it does not investigate, adjudicate, or guarantee any outcome regarding submitted reports.
SalamaTalk is not a law firm and does not provide legal advice. Using SalamaTalk does not create an attorney-client relationship. Reports submitted through SalamaTalk are not privileged communications. For legal matters, consult a qualified attorney in your jurisdiction.
Reports are encrypted with AES-256-GCM using split-knowledge keys. SalamaTalk cannot decrypt report content. Only your organization's authorized administrators (who hold the decryption keys) can view report content. SalamaTalk never stores plaintext report content on its own systems.
Plans are priced in Kenyan Shillings (KES) and billed in advance for the selected cycle. Payments are processed by our payment gateway (M-Pesa Daraja); its terms apply to each transaction. Subscriptions renew at the end of each paid cycle until cancelled. Failed or reversed payments may suspend the account after notice. Fees are exclusive of applicable taxes. Refunds are provided where required by law or at our reasonable discretion — contact legal@safespeak.io.
SalamaTalk is provided "AS IS" and "AS AVAILABLE" without warranties of any kind: express, implied, statutory, including merchantability, fitness for a particular purpose, non-infringement, or uninterrupted/error-free operation.
To the maximum extent permitted by law, SalamaTalk and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, use, goodwill, or other intangible losses. Total liability shall not exceed the fees paid by you in the 12 months preceding the claim.
You agree to indemnify, defend, and hold harmless SalamaTalk from any claims, damages, losses, or expenses (including legal fees) arising from your use of the service, violation of these Terms, or violation of any law.
Either party may terminate this agreement with 30 days' written notice. SalamaTalk may suspend access immediately for non-payment, breach of Terms, or legal requirement. Upon termination, encrypted reports remain accessible to your administrators for 90 days.
These Terms are governed by the laws of Kenya. Any dispute shall be resolved by binding arbitration in Nairobi under the Arbitration Act, 1995, in English. Each party bears its own costs; the loser pays the arbitrator's fees. Class actions and jury trials are waived.
See our Privacy Policy for how we handle personal data (contact info, billing, usage logs). Report content is encrypted and not accessible to us.
We may update these Terms with 30 days' notice via email or in-app banner. Continued use constitutes acceptance.
If any provision is unenforceable, the remainder remains in effect.
Questions: legal@safespeak.io